Platform · Services

Services of the 420doc platform

420doc connects structured patient requests with independent medical review and a free choice of pharmacy. Here you'll find an overview of which services the platform provides – and which are provided exclusively by doctors and pharmacies.

Last updated27 May 2026

What 420doc provides

Platform services at a glance

Structured request

A medically guided questionnaire that cleanly records the information needed for the medical review.

Secure transmission

Encrypted transfer of your details to independent doctors licensed in Germany.

Telemedicine interface

Technical provision of video and chat consultations for the treating doctors.

Pharmacy connection

Free choice among connected pharmacies licensed in Germany for advice, dispensing and shipping.

Status tracking

A transparent overview of where your request stands – from submission to choosing a pharmacy.

Repeat requests

A convenient way to submit follow-up requests – the medical decision is made anew each time.

Clear roles

What 420doc expressly does not do

420doc is a technical platform. Medical decisions, issuing prescriptions and shipping or handing out medicines are carried out exclusively by independent doctors and pharmacies.

  • No medical services by 420doc
  • No diagnoses or treatment decisions by 420doc
  • No issuing of prescriptions by 420doc
  • No sale, dispensing or shipping of medicines by 420doc

Note

The medical review, diagnosis, treatment decision, dosage and any prescription are carried out exclusively by independent doctors licensed in Germany. Dispensing, advice, billing, shipping or pick-up of medicines are handled by the pharmacy you choose.

Start your request

Have your situation reviewed by an independent doctor.