Contact
How can we help you?
Write to us using the form or by email. We usually reply within 24–48 hours on working days.
Frequently asked questions
Here you'll find answers to common questions about contact, process and treatment.
We usually reply to enquiries within 24–48 hours on working days. When we receive a lot of enquiries, it may occasionally take a little longer – but we will always get back to you.
Yes. 420doc does not assign a pharmacy – patients can choose their pharmacy freely. Ordering, dispensing and shipping are handled exclusively by the pharmacy chosen.
The decision on treatment and medication lies solely with the treating doctor. Choosing strains, products or pharmacies as part of the treatment request is merely a non-binding preference and does not create any entitlement to a particular prescription.
As ordering, payment and shipping are handled exclusively by the pharmacy you chose, please contact the dispensing pharmacy directly with questions about shipping or your order. We're of course happy to help with any questions about the platform and your treatment request.
Yes. For cooperation enquiries, please use the contact form and choose the appropriate topic (“For doctors” or “For pharmacies”). We'll get back to you with more information about working together.
You'll find more answers in our full FAQ.